Terms of service
Overview
This website is operated by FurGrovers. Throughout the site, the terms “we,” “us,” and “our” refer to FurGrovers. FurGrovers provides this website, including all information, tools, and services available, subject to your acceptance of these Terms of Service and all related policies.
By accessing our website or purchasing products from FurGrovers, you agree to be bound by these Terms of Service, including any additional policies referenced or linked on this site. These terms apply to all users, including visitors, customers, merchants, and content contributors.
If you do not agree with any part of these Terms, you may not access the website or use our services.
Changes to These Terms
We may update or revise these Terms of Service at any time by posting changes on this page. It is your responsibility to review the Terms periodically. Continued use of the website after updates are posted constitutes acceptance of those changes.
Platform Hosting
Our online store is hosted on Shopify Inc., which provides the e-commerce platform used to offer products and process transactions securely.
1. Online Store Use
By using this site, you confirm that:
- You are at least the legal age of majority in your place of residence, OR
- You have permission from a legal guardian to use this website
You agree not to use FurGrovers products or services for any unlawful or unauthorized purpose, and not to violate any applicable laws, including intellectual property laws.
Any attempt to transmit malicious software, viruses, or harmful code is strictly prohibited and may result in immediate termination of access.
2. General Conditions
We reserve the right to refuse service to any individual or entity at our discretion, including suspected fraud or misuse.
Content submitted through the site (excluding payment information) may be transmitted across networks and adapted for technical compatibility. Payment information is always encrypted during processing.
You may not reproduce, sell, copy, or exploit any portion of the website or services without written permission from FurGrovers.
3. Website Information Accuracy
Information on this website is provided for general purposes only. While we strive for accuracy, FurGrovers does not guarantee that product descriptions, pricing, or other content is always complete or current.
Historical or outdated information may appear on the site and is provided for reference only. We reserve the right to modify website content at any time without obligation to update prior information.
4. Product Availability and Pricing
Product prices and availability are subject to change without notice.
We may modify, suspend, or discontinue any product or service at any time. FurGrovers is not liable for any changes, price adjustments, or service interruptions.
5. Products and Services
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return & Refund Policy.
We make reasonable efforts to display product images and colors accurately; however, display variations may occur depending on device or screen settings.
We reserve the right to limit sales by quantity, customer, geographic region, or jurisdiction.
6. Orders, Billing, and Account Information
FurGrovers reserves the right to cancel or refuse any order, including orders that appear fraudulent or violate these Terms.
You agree to provide accurate, complete, and up-to-date billing and account information. Failure to do so may result in delayed or canceled orders.
For refund eligibility, please refer to our Return & Refund Policy.
7. Optional Third-Party Tools
We may provide access to third-party tools or services that are not controlled or monitored by FurGrovers.
These tools are provided “as is” without warranties or guarantees. Use of third-party tools is at your own discretion and risk.
8. Third-Party Links
Our website may contain links to third-party websites. FurGrovers is not responsible for the content, accuracy, or practices of third-party sites.
Any interactions, purchases, or disputes with third-party services are solely between you and the third party.
9. User Submissions and Feedback
Any feedback, ideas, reviews, or submissions you provide may be used by FurGrovers without restriction or compensation.
You agree not to submit content that is unlawful, abusive, misleading, infringing, or harmful. You are solely responsible for the content you submit.
10. Personal Information
Your submission of personal data through the website is governed by our Privacy Policy.
11. Errors and Corrections
Occasionally, information on the site may contain errors related to pricing, availability, or descriptions. FurGrovers reserves the right to correct errors and cancel orders if necessary, even after an order has been placed.
12. Prohibited Activities
You may not use this site to:
- Engage in unlawful activity
- Violate intellectual property rights
- Submit false or misleading information
- Upload malicious code
- Harass, abuse, or discriminate against others
- Interfere with site security or functionality
Violations may result in termination of access.
13. Disclaimer & Limitation of Liability
FurGrovers does not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, FurGrovers is not liable for any damages resulting from use of the website or products.
14. Indemnification
You agree to indemnify and hold harmless FurGrovers, its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms or misuse of the website.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain valid.
16. Termination
These Terms remain in effect unless terminated by you or FurGrovers. We may suspend or terminate access without notice if these Terms are violated.
17. Entire Agreement
These Terms, along with posted policies, constitute the entire agreement between you and FurGrovers and supersede prior agreements or communications.
18. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Canada.
19. Contact Information
Store Name: FurGrovers
Address: 87 Zio Carlo Dr, Markham, Ontario L3R 5H3, Canada
Email: info@furgrovers.com
Phone: +1(437) 290-1051
Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM (EST)
Contact Us We aim to respond to all inquiries within 24 hours on business days.